Why Hybrid Work Makes The Dream Work

Three weeks ago we polled our LinkedIn followers for their preferred work format – at home, at the office, or both. Out of 221 votes, 50% were in favor of a hybrid work format, while 39% and 10% opted for full-time remote work and office work, respectively. This is similar to Agate’s own internal poll, where 54% of our employees prefer hybrid working, and only 20% would like to work full-time from the office. 

Although hybrid working may be the preferred way, it may take a while before it can be fully implemented. Even with the ongoing vaccination attempts, offices in Indonesia are still resuming their work from home policy. Yet, the LinkedIn poll and our own internal survey showed favor towards hybrid work, working from both office and home.  

Remote work may be favorable for some  with flexible work hours, better morale, and well-being. It does have downsides, such as distractions, less interaction with other employees, and a lack of work-life balance for some due to poor time management. On the other hand, office work provides better communication and a more suitable workspace. Yet it could also be stressful, causing a lack of motivation and a decline in retention rate for some.  

Hybrid work is all about flexibility. More than just choosing where someone work, hybrid working is about letting employee self-regulate. It shifts the way of working from “this is the way we used to do it” to “go ahead and work in a way that suits you best” — even if it means working in pajamas or joining an online meeting in a theme park. That sense of flexibility empowers the employee, giving them extra motivation in working and improving their productivity, engagement, and even loyalty. 

Retaining Employee Motivation Remotely 

The problem, however, is finding the way to retain employee motivation in our current situation. What if employee motivation remains low even after hybrid work is being implemented? According to the Gallup Report, only 36% of Employees are engaged with their job, no matter where they work. The low engagement should be amended immediately, as another Gallup study has shown that a highly engaged workforce has 21% higher profitability. 

To achieve this, Agate has been using the core loop of game design by utilizing existing tools such as Gather Town, a free-roam virtual space, and Levio, our own gamified learning platform. Gather Town lets employees experience a workspace remotely, while Levio could be used to host a company-wide event. In Agate’s monthly gathering, we used Levio to create a trivia games session, resulting in an average participation rate of over 90%.  

With simple mechanics of those platforms, we provide an interactive way of working that everyone could join in. Employees intuitively know how to use the platform, and are more inclined to engage with the events. Yet with Levio, we designed the experience to be challenging enough to motivate our employees in giving their best. It’s about finding the right balance. 

With hybrid working being the most plausible solution, it’s no question that we have to create new habit of working. We designed Levio with that goal in mind: to create a way of learning that people can do on their own, no matter where they work.  

Regardless of which way our method of working is headed – be it fully from home, office, or even hybrid – Agate is ready to face the future. Are you?

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