Customer Service Training Game

OBJECTIVE

As customer service is a vital position as the company representative that deals with different kind of customer, Customer Service Training Game is created to cut the long and baffling conventional training period to improve the service excellence and customer satisfaction.

SOLUTION

By using visual novel mechanics with various possibilities and conditions given by the different kind of customer, trainees will be put into various cases of customer service situation to be solved.

KEY POINT

• Visual novel gameplay with many scenario and possibilities
• Measurable real-time player tracking and performance
• Packed with supporting customer service materials and tutorials